Services

Conflict REsolution Services

Do you feel you are constantly stuck in the middle of other peoples conflict? Are your friends, family members or co-workers always coming to you with their complaints and problems, hoping you will help them resolve their conflict, or tell them what to do? This can be uncomfortable, challenging and draining. Constantly dealing with other people’s dramas chews up valuable time and energy that could be better used on the things that are important to you.

I can help you with a range of conflict resolution services.

Do you wish you were better at managing, diffusing, resolving and preventing conflict, at work or at home? Ask me about my range of courses and workshops designed to give you the tools, technique and support to tap into your inner mediator, stay in control and diffuse conflict.

Have things reached breaking point and you just need someone to take over, get to the bottom of the problem and help you create a strategy to prevent conflict recurring in the future? Call me for a no-obligation free phone consultation about mediation options, including facilitated meetings, family conferences and formal mediation.

Not sure what you need or how I can help? Book a free 30 minute consultationCall for an obligation free initial consultation and together we can explore which conflict resolution services suit you best.

How can I engage RCB MS?

The easiest thing to do is to call me to discuss your situation. We might have a lengthy phone conversation, or we might make a time to meet and discuss things in person. You could also fill in the contact form, send me an email or write me a letter. Fees apply once a date for mediation has been set.

Mediation Services 

  • Day long mediation
  • Serial or recurring mediation sessions
  • Co-mediation

In this video, I show you one of the core approaches I use in my conflict resolution approach. Before attempting to resolve the problem, I first explore each party’s needs and interests. Watch this video to see what I mean by “interests”.

Going to VCAT & Pre-mediation coaching

A notebook closed with a pen inside, on a table

Photo Credit: Amir Kuckovic ia Compfight

As your conflict coach I can go with you, or help you with pre-mediation coaching if the mediation is being conducted by another mediator, for example, through the Magistrates’ Court, VCAT, or the Dispute Settlement Centre of Victoria. I have also wokred with clients preparing for Fair Work Telephone Conciliation hearings and Workers’ Compensation (Workcover) Conciliation hearings.

During your 90 minute coaching session I will help you to identify the issues in dispute, think about what outcomes you would like to achieve, prepare your opening statement, and practice how you might present your proposed outcomes to the other party.

This one-on-one coaching session is designed to prepare you for your mediation. As your mediation coach I will not provide you with any advice, make any decision or tell you what to do.

Other conflict resolution services:

  • Meeting chair
  • Facilitated discussions
  • Dispute resolution policy review
  • Settlement conferences